How can we help?
Most questions are below. Anything else, email a human at [email protected]and we'll get back to you as soon as we can.
Extension isn’t scanning anything.+
Make sure you’re logged in to Instagram in the same Chrome profile, and signed in to the extension with your Scan For Cards account. Check that you’ve added seller accounts in Settings → Scanning and that your scan schedule isn’t set to off. You can also hit Scan now in the extension popup to run a scan right away.
I’m not getting Telegram alerts.+
You need the Telegram app with an account (sign up with your phone number). Then go to Settings → Notifications, tap Connect Telegram, open the link, and tap Start in the chat with @Card_ScannerBot. Alerts only go out when a scan finds a match, so check your scan schedule too.
A match looked wrong.+
Card data is read by software, so it can be wrong sometimes. Email [email protected] with the card and seller and we’ll take a look.
I want to scan an account that’s private to me.+
You can, as long as your Instagram account already follows them and can see their stories. The extension uses your own Instagram session, so it sees what you’d see.
How do I cancel?+
Go to Settings → Billing → Manage subscription. That opens the Stripe billing portal, where you can cancel your subscription.
How do I delete my account?+
Email [email protected] from the address on your account and ask us to delete it. There isn’t a delete button in the dashboard yet.
Scan For Cards is built and operated by Scan For Cards. It isn't affiliated with Instagram, Meta, or any grading company.
For Chrome Web Store inquiries, use the support email above.